Announcement on BIOUSDT K-Line Abnormality and Order Rollback
Dear User,
Hello!
After verification by the platform’s technical and risk control departments, the BIOUSDT perpetual contract pair experienced abnormal K-line fluctuations during certain periods.
To ensure market fairness and protect user funds, the platform has performed an order rollback on
🕒 October 20, 2025, 15:02:29 (UTC+8).
🔹 Rollback Scope
This rollback involves BIOUSDT orders opened after 14:35:00 (UTC+8) on October 20, 2025.
Affected orders have been automatically rolled back according to system records.
🔹 Processing Details:
All profits generated during the abnormal period will be deducted; The corresponding transaction fees will be fully refunded to users’ accounts; Once the rollback is completed, the account will resume normal operations and withdrawals.
If you have any questions regarding the results or specific orders, please send the order ID and screenshots to the official email:
📧 helptebbit@gmail.com
A dedicated specialist will verify and review your case.
Tebbit remains committed to providing a fair, safe, and transparent trading environment.
We sincerely apologize for any inconvenience caused and thank you for your understanding and support.
Best regards,
Tebbit Risk Control & Settlement Center
October 20, 2025